{"id":12014,"date":"2016-09-21T12:10:39","date_gmt":"2016-09-21T10:10:39","guid":{"rendered":"https:\/\/blog.pricecheck.co.za\/?p=12014"},"modified":"2016-09-22T12:26:52","modified_gmt":"2016-09-22T10:26:52","slug":"a-burning-question-whats-up-with-the-samsung-galaxy-note-7","status":"publish","type":"post","link":"\/blog\/a-burning-question-whats-up-with-the-samsung-galaxy-note-7\/","title":{"rendered":"A burning question: What\u2019s up with the Samsung Galaxy Note 7?"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12021 aligncenter\" src=\"https:\/\/blog.pricecheck.co.za\/wp-content\/uploads\/2016\/09\/Samsung-Note7-300x300.jpg\" alt=\"samsung-note7\" width=\"300\" height=\"300\" srcset=\"\/blog\/wp-content\/uploads\/2016\/09\/Samsung-Note7-300x300.jpg 300w, \/blog\/wp-content\/uploads\/2016\/09\/Samsung-Note7-150x150.jpg 150w, \/blog\/wp-content\/uploads\/2016\/09\/Samsung-Note7.jpg 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: 14pt;\">Electronics giant, Samsung, has had to initiate a global recall of its newest device, the <a href=\"https:\/\/www.pricecheck.co.za\/search?search=samsung+note+7\">Galaxy Note 7<\/a>, just two weeks after its launch in August. Why? Because the <a href=\"https:\/\/blog.pricecheck.co.za\/2016\/09\/07\/samsung-are-recalling-the-galaxy-note-7-following-exploding-batteries\/\">battery explodes<\/a>! Yup, we\u2019re not making this up. <\/span><\/p>\n<h2><span style=\"font-size: 14pt;\">This has left consumers flabbergasted and begs the question, \u201cWhat now?\u201d<\/span><\/h2>\n<p>On September 2, Samsung announced that 2.5 million units, across 10 countries, would need to be recalled because of the possibility of the battery exploding \u2013 this is a first for the South Korean company and has caused \u2013 as you can imagine \u2013 great worry for them and consumers alike.<\/p>\n<p>In an article posted on Gadget 360, the president of Samsung\u2019s Mobile Business, Koh Dong-jin, said that there have been \u201cno injuries related to this problem\u201d, this may be true regarding the Note 7, at the moment, but it has been reported that a 6-year-old child has suffered burns after the battery on a Galaxy Core exploded, while he was watching videos \u2013 yes, it\u2019s not the Note 7, but it\u2019s a peculiar coincidence.<\/p>\n<h3><strong>How could this happen? <\/strong><\/h3>\n<p>This is the question that everyone is asking and it\u2019s more-than-likely due to the type of battery that is used in the device \u2013 what\u2019s worrying about this is that it\u2019s not a special battery; it is lithium ion, which is used in items such as laptops and other smartphones.<\/p>\n<p>This type of battery is popular because it stores energy efficiently \u2013 through controlled chemical reactions \u2013 allowing the battery to last longer; however, the problem lies in the charging process: software on the phone dictates the amount and speed of the charge, if the software settings are incorrect a chemical reaction, called a \u201cthermal runaway\u201d can occur, leading to an explosion.<\/p>\n<h3><strong>How to check if your device is safe<\/strong><\/h3>\n<p>Samsung has now set up a safety-check system to reassure customers that their device is safe. According to them, there are 2 ways to check:<\/p>\n<ul>\n<li>The packaging will now have a clear sticker consisting of a barcode, a small black square in the lower right-hand corner, as well as a capital \u201cS\u201d.<\/li>\n<li>If you have bought the device without the packaging e.g. through a classified ad, you can run the phone\u2019s IMEI number through a database that will determine whether it is safe or not.<\/li>\n<\/ul>\n<p>Samsung has also said that it is planning to roll out a software update that will not allow the device to charge above 60% &#8211; but that is all that is known at this point.<\/p>\n<h3><strong>Can the device be exchanged or returned?<\/strong><\/h3>\n<p>Yes. An exchange programme has already been implemented in the U.S.A \u2013 other regions will have to wait a bit longer before they can begin this process.<\/p>\n<p>Samsung has recommended that all data is backed up before users power down their device and turn it in; if this becomes a struggle, you can go to the retailer to get help.<\/p>\n<p>The company has stated that if owners want to return the phablet, they will receive a full refund \u2013 but this has to happen at the outlet where the phone was purchased, and so they cannot guarantee that this will be a simple process.<\/p>\n<p>In an effort to sustain customer loyalty, Samsung has offered a small cash incentive ($25) for people who purchase another Samsung device. If a Note 7 replacement is wanted, it is currently unclear as to how long this will take.<\/p>\n<h3><strong>The verdict<\/strong><\/h3>\n<p>It seems that Samsung is taking steps to fix the problem, the status of the Galaxy Note 7 is still not clear. In South Africa, Fin24 tech has reported that the new release date of the phablet will be on September 23. So, guys, we know that many of you are eager to get your hands on it, but please be sure to double \u2013 even triple \u2013 check the packaging to make sure it\u2019s safe.<\/p>\n<p>If you\u2019re looking for an alternative device, but are unsure of what to get, here are some popular choices:<\/p>\n<p><strong>Samsung<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-12022\" src=\"https:\/\/blog.pricecheck.co.za\/wp-content\/uploads\/2016\/09\/Samsung-S7.jpg\" alt=\"samsung-s7\" width=\"225\" height=\"225\" srcset=\"\/blog\/wp-content\/uploads\/2016\/09\/Samsung-S7.jpg 225w, \/blog\/wp-content\/uploads\/2016\/09\/Samsung-S7-150x150.jpg 150w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/><\/p>\n<p><a href=\"https:\/\/www.pricecheck.co.za\/search?search=samsung+s7\">Samsung S7<\/a> or <a href=\"https:\/\/www.pricecheck.co.za\/search?search=samsung+s7+edge\">S7 Edge<\/a><\/p>\n<p><strong>Apple<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12023\" src=\"https:\/\/blog.pricecheck.co.za\/wp-content\/uploads\/2016\/09\/iphone-6-plus-300x300.jpg\" alt=\"iphone-6-plus\" width=\"300\" height=\"300\" srcset=\"\/blog\/wp-content\/uploads\/2016\/09\/iphone-6-plus-300x300.jpg 300w, \/blog\/wp-content\/uploads\/2016\/09\/iphone-6-plus-150x150.jpg 150w, \/blog\/wp-content\/uploads\/2016\/09\/iphone-6-plus.jpg 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><a href=\"https:\/\/www.pricecheck.co.za\/search?search=iphone+6s\">iPhone 6S<\/a> or <a href=\"https:\/\/www.pricecheck.co.za\/search?search=iphone+6s+plus\">6S Plus<\/a><\/p>\n<p><strong>Huawei<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12024\" src=\"https:\/\/blog.pricecheck.co.za\/wp-content\/uploads\/2016\/09\/huawei-p9-lite-16gb-2gb-ram-dual-sim-black-eu-300x300.jpg\" alt=\"huawei-p9-lite-16gb-2gb-ram-dual-sim-black-eu\" width=\"300\" height=\"300\" srcset=\"\/blog\/wp-content\/uploads\/2016\/09\/huawei-p9-lite-16gb-2gb-ram-dual-sim-black-eu-300x300.jpg 300w, \/blog\/wp-content\/uploads\/2016\/09\/huawei-p9-lite-16gb-2gb-ram-dual-sim-black-eu-150x150.jpg 150w, \/blog\/wp-content\/uploads\/2016\/09\/huawei-p9-lite-16gb-2gb-ram-dual-sim-black-eu.jpg 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><a href=\"https:\/\/www.pricecheck.co.za\/search?search=huawei+p9\">P9<\/a> or <a href=\"https:\/\/www.pricecheck.co.za\/search?search=huawei+p9+lite\">P9 Lite<\/a><\/p>\n<p><strong>HTC<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12025\" src=\"https:\/\/blog.pricecheck.co.za\/wp-content\/uploads\/2016\/09\/HTC-10-300x300.jpg\" alt=\"htc-10\" width=\"300\" height=\"300\" srcset=\"\/blog\/wp-content\/uploads\/2016\/09\/HTC-10-300x300.jpg 300w, \/blog\/wp-content\/uploads\/2016\/09\/HTC-10-150x150.jpg 150w, \/blog\/wp-content\/uploads\/2016\/09\/HTC-10.jpg 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p><a href=\"https:\/\/www.pricecheck.co.za\/search?search=htc\">HTC 10<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Electronics giant, Samsung, has had to initiate a global recall of its newest device, the Galaxy Note 7, just two weeks after its launch in August. Why? Because the battery explodes! Yup, we\u2019re not making this up. This has left consumers flabbergasted and begs the question, \u201cWhat now?\u201d On September 2, Samsung announced that<\/p>\n<div class=\"read-more\"><a href=\"\/blog\/a-burning-question-whats-up-with-the-samsung-galaxy-note-7\/\" title=\"Read More\">Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":12136,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"amp_status":"","footnotes":""},"categories":[1],"tags":[1292,1293,1294],"jetpack_featured_media_url":"\/blog\/wp-content\/uploads\/2016\/09\/Note-7-fire.png","_links":{"self":[{"href":"\/blog\/wp-json\/wp\/v2\/posts\/12014"}],"collection":[{"href":"\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"\/blog\/wp-json\/wp\/v2\/comments?post=12014"}],"version-history":[{"count":4,"href":"\/blog\/wp-json\/wp\/v2\/posts\/12014\/revisions"}],"predecessor-version":[{"id":12028,"href":"\/blog\/wp-json\/wp\/v2\/posts\/12014\/revisions\/12028"}],"wp:featuredmedia":[{"embeddable":true,"href":"\/blog\/wp-json\/wp\/v2\/media\/12136"}],"wp:attachment":[{"href":"\/blog\/wp-json\/wp\/v2\/media?parent=12014"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"\/blog\/wp-json\/wp\/v2\/categories?post=12014"},{"taxonomy":"post_tag","embeddable":true,"href":"\/blog\/wp-json\/wp\/v2\/tags?post=12014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}